Privacy policy

Last updated: November 2026

1. What we collect

When you submit a form on this website, we receive: your name, phone/Zalo number, the marketplaces you sell on, your approximate monthly chat volume, and when you would like to start. The system also records the submission time and the page you submitted from.

2. What we use it for

Solely to contact you about your inquiry and schedule a review. It is not used for any other purpose, not sold, and not shared with third parties beyond the scope of delivering the service.

3. How long we keep it

Inquiry data is kept for up to 24 months from the last contact, after which it is deleted or anonymized.

4. Your rights

You may access, correct or delete your data and withdraw consent at any time. Email hello@bluecs.vn and we will process your request within 72 hours.

5. Security

Your shop’s customer data is processed within the scope of the contract and access permissions are assigned by shift; if there is an incident or risk of a leak, BlueCS notifies the shop within 24 hours.

6. Contact

BlueCS Co., Ltd. · Tax code 4202021747 · 92 Dam Quang Trung, Vinh Diem Trung Urban Area, Tay Nha Trang Ward, Khanh Hoa Province · hello@bluecs.vn

Message on Zalo Call 039 566 5566